Wisconsin
is a"Right to Choose" State
Motor Vehicle
Glass Practices; restriction on specifying vendor (Wisconsin Statue
632.37)
An insurer that issues a motor vehicle insurance policy covering the
repair or replacement of motor vehicle glass may not require, as a condition
of that coverage, that the insured, or a 3rd party, making a claim under
the policy for the repair or replacement of motor vehicle glass obtain
services or parts from a particular vendor, or in a particular location,
specified by the insurer.
Auto Glass Networks
Many insurance companies in Wisconsin use a separate company or network
for their auto glass claims program. Most of these organizations are
telephone call centers who employ individuals who do not have a detailed
understanding of auto glass replacement needs.
When using a network,
make sure your contact chooses an auto glass repair company who uses
the original manufacturers' (OEM) glass and adhesives and employs master
installers. If this person does not know the company's qualifications,
please call Omni Auto Glass directly. If you experience any resistance
from the network, or if they try to coerce you in to using their recommended
auto glass replacement company, contact your insurance agent immediately.
He or she will want to know how you have been treated.